Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns:
You may return items within 14 days of delivery.

Eligibility:
• Item must be unused and in original packaging  
• Proof of purchase is required  

Non-returnable items:
• Final sale items  
• Gift cards  

Refunds:
Once your return is received and inspected, we will notify you. Approved refunds will be processed within 5–7 business days.

Return Shipping:
Customers are responsible for return shipping unless the item is defective or incorrect.

To start a return, contact us at: support@nexoraretail.com